Legal information

Keri Kiya's Privacy Policy — Your data is protected

Protecting your personal information is our top priority at Keri Kiya. This Privacy Policy clearly explains what data we collect, why we collect it, how we protect it, and what rights you have.

Last Updated: January 1, 2026  |  Version: 2.5
Key Points
How we protect your privacy

The 6 Core Pillars of Keri Kiya's Privacy Policy

SSL encryption protection

All transactions and personal data on Keri Kiya are secured with 256-bit SSL encryption, making it impossible for anyone outside to read or steal your information.

Data Sales Prohibited

Keri Kiya never sells your personal information to third parties. Your data is used solely for operating the platform.

Secure Data Storage

Your data is stored on internationally certified secure servers, which are kept protected through regular security audits and updates.

Restricted Data Access

Only authorized Keri Kiya staff can access your data, and only for specific job-related purposes. All access is logged and reviewed regularly.

Your control

You can request to view, correct, or delete your data at any time. Under our Privacy Policy, we are required to respond within 30 days.

Transparent Policy in Bangla

Keri Kiya's Privacy Policy is written in plain, straightforward language so you can understand it easily — no complex legal jargon, just clear and simple explanations.

1. What Information We Collect

Keri Kiya collects various types of information when you register an account and use the platform. In line with our Privacy Policy, we only collect what is necessary — nothing more.

Data Type Example Collection Period
Identifying Information Name, date of birth, nationality At Registration
Contact Information Email, phone number At Registration
Identity Verification Data National ID, passport, driving license During the KYC process
Financial information Payment method, transaction history On Deposits/Withdrawals
Technical Information IP address, device information, browser Each Session
Gaming Activity Betting history, preferred games Continuously

Keri Kiya never stores your full card number or bank PIN. Sensitive payment information is processed directly through the payment gateway and is never stored on our servers.

Please Note: Under Keri Kiya's Privacy Policy, your consent is always obtained before your data is collected. Agreeing to the terms and conditions at registration constitutes that consent.

2. Purpose of Data Collection

Keri Kiya uses your information only for specific, legitimate purposes. Your data will never be used for anything beyond what is stated in our Privacy Policy.

  • Account management: To create, manage, and secure your account.
  • Identity Verification (KYC): For legal compliance and fraud prevention.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly.
  • Security Monitoring: To prevent fraud, money laundering, and other illegal activities.
  • Personalized Experience: To provide game recommendations and offers tailored to your preferences.
  • Legal compliance: To meet legal requirements set by regulatory authorities.

Keri Kiya never sells or rents your information to third-party companies for marketing purposes. Our Privacy Policy strictly prohibits this.

3. Cookies & Tracking Technologies

Keri Kiya uses cookies and similar tracking technologies on its website and app. Here is a detailed breakdown of how these cookies function under our Privacy Policy:

  • Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language, region, and preferences.
  • Analytics Cookies: Used to understand which pages are most visited; does not collect personally identifiable information.
  • Performance Cookies: To improve site speed and performance.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent the Keri Kiya platform from functioning properly.

Third-party cookies (such as those from payment gateways) are governed by their own privacy policies. Keri Kiya is not responsible for these.

4. Sharing Information with Third Parties

The core principle of Keri Kiya's Privacy Policy is that your data is never sold. However, limited information may be shared with trusted partners as needed to operate the platform.

Partner type What Information Is Shared Purpose
Payment providers (bKash, Nagad) Transaction Details Payment Processing
KYC verification agency Identity Document Identity Verification
Cybersecurity Services IP address, log data Fraud Prevention
Legal authorities As required by court order Legal obligation

Keri Kiya has a separate data processing agreement with each third party, obligating them to keep your information secure and not use it beyond the specified purpose.

5. Data Retention Period

Keri Kiya does not retain your data longer than necessary. Information is stored and deleted in accordance with the retention periods set out in our Privacy Policy.

  • Active Account Information: Retained for as long as the account remains active.
  • After account closure: Up to the maximum required by legal obligation 5 Years is stored.
  • Transaction Records: As required by financial regulators 7 Years Is retained until.
  • KYC documents: After account closure 5 Years is stored.
  • Support Contact: After the issue is resolved 2 Years is retained.
  • Technical Logs (IP, Session): Maximum 1 Year Are automatically deleted after.

Once the designated retention period has ended, Keri Kiya permanently deletes your data or anonymizes any personally identifiable elements using secure methods.

6. Your Privacy Rights

Under Keri Kiya's Privacy Policy, you have full control over your personal data. Below are your 6 key rights:

1
Right to Access Data

You have the right to know what information we hold about you and to receive a copy of it.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

5
Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

6
Right to object

You have the right to object to the processing of your data for specific purposes.

To exercise any of your rights [email protected]. Keri Kiya is required to respond within 30 days.

7. Security Measures

Keri Kiya employs industry-leading security technology to protect your information. The security measures outlined in our Privacy Policy include:

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Data Backup: Your data is stored on secure backup servers.
  • Staff Training: All Keri Kiya staff receive regular training on data protection.

However, no data transmission over the internet is entirely risk-free. Even with the highest level of precautions in place, no system can guarantee 100% security. Keep your password strong and never share it with anyone.

8. Minors Protection

Keri Kiya strictly prohibits anyone under the age of 18 from using the platform. In line with our Privacy Policy, we do not knowingly collect data from minors.

If a minor has registered by mistake or by providing false information, and we become aware of this, their account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child is using Keri Kiya, please contact our support team right away.

Age verification (18+) is mandatory. When registering with Keri Kiya, you are required to submit a valid government-issued document for age and identity verification.

9. Privacy Policy Changes

Keri Kiya may update this Privacy Policy from time to time. Revisions may be made due to changes in law, new technologies, or updates to our services.

  • If significant changes are made to this policy, you will be notified in advance at your registered email address.
  • The date of the most recent update to the website will always be displayed.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will be given the opportunity to withdraw your funds before your account is closed.

Previous versions of the policy are kept in our archive. You may request access to any earlier version through our support team.

10. Contact & Complaints

Contact us for any questions, complaints, or requests to exercise your rights under Keri Kiya's Privacy Policy. Our dedicated data privacy team is ready to help.

  • Email: [email protected]
  • Subject: Type "Privacy Policy Request" in the subject line
  • Response Time: Typically within 7 business days, and no later than 30 days.
  • Live Chat: Reach us via the live chat feature directly within the platform.

For Urgent Matters: Use Live Chat — available 24/7 with support in Bengali.

General Questions
Privacy Policy FAQs

Simple answers to the most frequently asked questions

No, Keri Kiya never sells your personal information to third parties. In accordance with our Privacy Policy, your data is used solely for platform operations and legal compliance.

Certain data — such as transaction records — must be retained for a specified period due to legal obligations. However, your personally identifiable information is permanently deleted once its retention period expires.

Yes, Keri Kiya monitors gaming activity, but only for three reasons — fraud prevention, ensuring responsible gaming, and improving your experience. This information is never sold or shared externally.

Absolutely. Under Keri Kiya's Privacy Policy, this is your right. Send an email to [email protected] with the subject line "Data Access Request" and we will send you a copy of your data within 30 days.

Yes, Keri Kiya's mobile app and website both follow the same privacy policy. Your information is protected in exactly the same way when you download and use the app.
Get Started Safely

Your data is safe — join Keri Kiya today

Keri Kiya's Privacy Policy gives your personal data the highest level of protection. SSL encryption, strict data policies, and 24/7 support — all backed by Bangladesh's most trusted gaming platform. Register for free today.

256-bit
SSL encryption
24/7
Bangla Support
0%
Data Sales
30 Days
Response Limit
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